Solaira Sdn. Bhd (“we”, “us”, or “our”) uses cookies, tracking pixels, and similar technologies on our website, https://solaira.my/ (collectively, the “Site”). This Cookie Policy explains what these technologies are, why we use them, and your choices regarding their placement.
Cookies are small text files that are downloaded and stored on your computer, smartphone, or tablet when you visit a website. They allow the website to recognize your device, remember your preferences, and collect data about how you interact with the platform to provide a more seamless user experience.
We deploy both first-party cookies (set by Solaira) and third-party cookies (set by our trusted technology partners) across four main categories:
These cookies are critical to make our Site function properly. They handle essential operations such as website security, secure system logins, server load balancing, and your privacy consent preferences. The platform cannot run securely or correctly without these.
We use analytics tools, primarily Google Analytics, to track aggregate, non-identifiable data about our visitors. These cookies gather information such as:
- How visitors discover our platform (referral links, search engines, direct traffic).
- Which specific pages are visited most frequently (e.g., our consulting solutions or Tech modules).
- How much time users spend navigating different sections of the Site.
This data helps us fix broken pages, optimize site layout, and measure the effectiveness of our content.
These cookies allow our website to remember choices you make during your visit to provide enhanced, personalized features. For example, they may remember data inputs you entered in a form so you do not have to retype it, or maintain continuous layout preferences across multiple sessions.
We embed tracking scripts and pixels provided by advertising and customer relationship networks. These tools monitor digital conversion points—such as clicking our direct communication links or submitting an inquiry form—helping us analyze client acquisition metrics and evaluate our business-to-business (B2B) digital marketing campaigns.
In addition to traditional cookies, we may occasionally utilize related digital tracking methods:
- Web Beacons / Pixel Tags: Tiny, clear graphic images embedded into our webpages or marketing emails. They work alongside cookies to track user interactions and verify if specific marketing communications are being opened or read.
- Local Storage: HTML5 local storage scripts that save operational interface parameters directly within your browser cache to improve page load speeds and data management.
You have the complete right to accept, limit, or entirely block cookies on your device.
- Cookie Banner Preferences: When you first visit our Site, our automated preference manager will give you the option to opt in or out of analytics and marketing cookies before they are triggered.
- Browser-Level Adjustments: You can alter the privacy settings directly inside your web browser (Google Chrome, Apple Safari, Microsoft Edge, Mozilla Firefox) to block incoming cookies, clear existing cookie logs, or warn you before a script runs.
Please Note: If you completely turn off or purge your cookies, some interactive features, continuous preferences, or real-time communication tools on our platform may function with compromised efficiency.
Solaira may update this Cookie Policy from time to time to align with structural layout changes, new software integrations, or evolving digital privacy laws. When adjustments are published, we will modify the “Last Updated” date at the very top of this page.
If you have any questions regarding how we deploy tracking cookies or manage digital data on our website, please drop us a message at info@solaira.com.